Towards commissioning for workplace compassion: a support guide NHS England October 2018
- An evidence-informed good practice guide for commissioners and for providers to support them in working together to create and sustain compassionate workplaces.
- Includes a commissioning cycle for workplace compassion and videos of the work at Birmingham South Central CCG.
Caring to change: How compassionate leadership can stimulate innovation in health careKings Fund 4 May 2017
- This paper looks at compassion as a core cultural value of the NHS and how compassionate leadership results in a working environment that encourages people to find new and improved ways of doing things.
- It also describes four key elements of a culture for innovative, high-quality and continually improving care and what they mean for patients, staff and the wider organisation:
- inspiring vision and strategy
- positive inclusion and participation
- enthusiastic team and cross-boundary working
- support and autonomy for staff to innovate
- The paper presents short case studies of how compassionate leadership has led to innovation.
- Transforming junior doctors’ working lives, Birmingham Women’s and Children’s NHS Foundation Trust
- Compassionate leadership for innovation in high-quality home care, Buurtzorg, the Netherlands
- Empathy in design, IDEO
- Aravind Eye Care Systems and Sankara Eye
- Narayana Health
6Cs Live! NHS England
- This communication hub supports the delivery of the six areas of action defined by the Compassion in Practice strategy and vision based on the 6Cs – care, compassion, competence, communication, courage and commitment.
