Tailoring services for people from BME groups

Personalisation for people from black and minority ethnic groups
Better Health, July 2014

• An analysis of how personalisation can increase access to healthcare for people from black and minority ethnic communities, and some of the challenges that it may bring.

Engaging BME communities

Engaging with BME communities: insights for impact 
Black and Minority Ethnic (BME) Leadership Forum, NHS Confederation, June, 2013

• This report highlights ways in which providers and commissioners have developed innovative solutions and approaches to better cater for and engage with black and minority ethnic communities.

Commissioning for multi-ethnic populations

High quality healthcare commissioning: Obstacles and opportunities for progress on race equality
Race Equality Foundation, June 2013

• This paper draws on findings from the Evidence and Ethnicity in Commissioning (EEiC) project, together with practice experience and other research, to highlight obstacles and opportunities for healthcare commissioning to enhance access, experiences and outcomes for minority ethnic people. 
• The aim of the paper is to describe typical elements of commissioning work and to point out a range of actions that clinical commissioners, commissioning managers and other stakeholders can and should take to improve healthcare commissioning for multi-ethnic populations.