CCG alert: National Quality Board

Showing posts with label National Quality Board. Show all posts

11 July 2018

This guidance is for NHS trusts, NHS foundation trusts and for services provided through NHS England specialised commissioning. It consolidates existing guidance and provides perspectives from family members who have experienced a bereavement within the NHS. It details how trusts should support and engage families after a loved one’s death in their organisation’s care.
This guidance is complemented by Information for families following a bereavement (Annex 1)
Responsibilities of CCGs

The National Quality Board has published a framework to help standardise and improve how NHS providers identify, report, investigate and learn from deaths.
Also published with the guidance is a suggested Dashboard which provides a format for data publication by Trusts.

National Quality Board, 21 December 2016

This document sets out a Shared Commitment to Quality from leaders in national organisations responsible for overseeing quality across the NHS, public health and social care. It provides a nationally agreed definition of quality and is intended as a guide for professionals leading work to improve care in their areas.
Contents:

The quality challenge
A single shared view of quality - includes an outline of what shared quality looks like for different stakeholders

"Commissioners and funders should be supported by clear national guidelines, policy and priorities on quality, and understand how they make best use of tools and support to commission services. This shared definition of quality should support you at all stages of the commissioning cycle, from strategic planning , through procurement, to how you monitor and support service improvement. Your understanding and measurement of quality should align better with providers, regulators and national policy, reducing burdens and improving clarity on what needs to be done."

Setting clear direction and priorities based on evidence
Bringing clarity to quality
Measuring and publishing quality
Recognising and rewarding quality
Maintaining and safeguarding quality
Building capability
Staying ahead, by developing research, innovation and planning to provide progressive, high-quality care

This document includes an updated set of NQB expectations for nursing and midwifery staffing to help NHS provider boards make local decisions that will deliver high quality care for patients within the available staffing resource.
In Sections 1, 2 and 3, updated 2013 NQB guidance is brought together with the Carter report’s findings, to set out the key principles and tools that provider boards should use to measure and improve their use of staffing resources to ensure safe, sustainable and productive services.
Section 3 identifies three updated NQB expectations that form a ‘triangulated’ approach (‘Right Staff, Right Skills, Right Place and Time’) to staffing decisions. An approach to deciding staffing levels based on patients’ needs, acuity and risks, which is monitored from ‘ward to board’, will enable NHS provider boards to make appropriate judgements about delivering safe, sustainable and productive staffing. CQC supports this triangulated approach to staffing decisions, rather than making judgements based solely on numbers or ratios of staff to patients.
Appendix 1 NQB recommendations for wider measures to monitor the impact of staffing on quality
Appendix 2 Units of staffing measurement
Appendix 3 Methods of workforce planning
Appendix 4 Key existing evidence-based guidance for nursing and midwifery staffing

NQB has developed a shared understanding of what is meant by experience of care; why it’s important; and a good experience of care to support the work of its member organisations.
The report includes examples of good practice and resources on improving experiences.
This document replaces NHS Patient Experience Framework, 2012
Read the Kings Fund blog

Revised guidance for QSGs including membership, role, relationship with NHS England and local government, actions and meetings.
Includes draft model terms of reference, agenda, local QSG responsibilities
Part of the work of the National Quality Board

Quality in the new health system – maintaining and improving quality from April 2013
National Quality Board (NQB), 18 January 2013

This report focuses predominantly on how the new system should prevent, identify and respond to serious failures in quality and provides a collective statement from NQB members as to:

the nature and place of quality in the new health system
the distinct roles and responsibilities for quality of the different parts of the system
how the different parts of the system should work together to share information and intelligence on quality and to ensure an aligned and coordinated system wide response in the event of a quality failure
the values and behaviours that all parts of the system will need to display in order to put the interests of patients and the public first and ahead of organisational interests.
Chapter 4 describes the role of different distinct roles of organisations including CCGs.

Guidance to the system on establishing Quality Surveillance Groups (QSGs) which will go live in April 2013.
A network of QSGs is being established to bring together different parts of health and care economies locally and in each region in England to routinely share information and intelligence to protect the quality of care patients receive.
QSGs will operate at two levels: locally (NHS England area teams) and regionally, NHS England, CQC, Monitor, PHE and NHS TDA)
One key source of information will be the National Quality Dashboard, which provides data on quality in a form which can be considered at a CCG, area, regional and national level.Indicators are included in Annex B.
Includes: