Review of winter performance and delivery in 2013/2014
NHS England Board paper, 6 March 2014
- Key extracts:
- "Levels of attendance at A and E departments across winter 2013/2014 have been subject to fluctuations but have remained broadly similar to the same period in 2012/2013. For the winter period to date (from the start of the sit rep reporting period) the average weekly attendance has been lower than it was in the same period the previous year."
- "Whilst following similar trends to the previous year, emergency admissions throughout winter 2013/2014 have been higher than levels seen in 2012/2013. This should be seen against a back drop of a year on year increase in emergency admissions, although at a slower rate than has been seen previously."
- "During 2013/2014, NHS 111 coverage in England has grown from 40% to 100%, with call volume increasing significantly following rollout (1 million people called the service in December)."
- "Rapid Assessment Interface Discharge (RAID) model, the exemplar model for treatment of mental health patients in A and E, has been implemented at some sites with positive results."