18 January 2013

How to maintain quality in the new health system

Quality in the new health system – maintaining and improving quality from April 2013
National Quality Board (NQB), 18 January 2013

This report focuses predominantly on how the new system should prevent, identify and respond to serious failures in quality and provides a collective statement from NQB members as to:
  • the nature and place of quality in the new health system
  • the distinct roles and responsibilities for quality of the different parts of the system
  • how the different parts of the system should work together to share information and intelligence on quality and to ensure an aligned and coordinated system wide response in the event of a quality failure
  • the values and behaviours that all parts of the system will need to display in order to put the interests of patients and the public first and ahead of organisational interests.
  • Chapter 4 describes the role of different distinct roles of organisations including CCGs.