RCP, RCGP 6 July 2020
- Principles and recommendations for the reset of outpatient services ie how patients can be best supported by primary and secondary care working collaboratively.
- In summary, we recommend that services should:
- make sure that all relevant organisations, patients and carers are involved in the production and implementation of reset plans
- systematically consider the impact of their reset plans on inequality
- work towards a system in which patient records are available to everyone involved in decision making and provision of care
- design new clinical processes to maximise the benefit of new technology to patients, carers and clinicians
- make sure that everyone involved has access to the education, training and support they need to adapt to and use new systems.
