NHS Digital 23 May 2017
- Social media is technology (used on a desktop, laptop, tablet or smartphone) that allows you to create and share information, ideas, career interests and other forms of expression via virtual communities and networks.
- This guide outlines the Do's and Don'ts around use of social media across the NHS, including:
- Don't "Use social media for work or official communications (unless it is part of your responsibilities)."
- A policy template is included.
- Note: NHS England has shifted its position on the use of WhatsApp by staff in the NHS. According to HSJ ( 14 August 2017) an NHS England spokeswoman said: “WhatsApp and other messaging services can provide a useful way for staff to communicate” but the app should still “not be used to share identifiable or confidential patient data.”