Kings Fund 3 May 2017
- This report looks at the reality of caring for acutely ill medical patients at the NHS front line and asks how care in hospitals can be improved.
- It comprises a series of essays by frontline clinicians, managers, quality improvement champions and patients, and provides vivid and frank detail about how clinical care is currently provided and how it could be improved.
- Key points include the importance of collaboration and co-ordination to deliver the best possible outcomes, intensity of work, lack of contact with GPs, difficulties in communication within hospitals and ineffective information systems.
- The essays are introduced and summarised by Chris Ham and Don Berwick.
