NHS England/Improvement London Region September 2020
- Over six virtual workshops (18 hours in total) 60 Londoners deliberated in depth on the challenges and opportunities facing the NHS by the COVID-19 pandemic, supported by clinicians from across the NHS in London. The process, an inclusive approach which also involved people from marginalised communities and those worse hit by the pandemic, was supported by National Voices, Healthwatch and numerous advocacy groups.
- The research has culminated in the development of Londoners’ expectations, a set of guiding statements that are not binding, but rather are intended to assist the NHS when making decisions about services during the next phase of the pandemic.
