4 July 2019

Being fair: supporting a just and learning culture for staff and patients following incidents in the NHS

Being fair: supporting a just and learning culture for staff and patients following incidents in the NHS
NHS Resolution 4 July 2019
  • This guidance highlights the need for the NHS to involve users of care services and staff in safety investigations. It aims to help the NHS to create an environment to better support staff when things go wrong and to encourage learning from incidents. Key challenges include fear, equity and fairness, and bullying and harassment.