31 January 2019

Triage apps under CQC regulation

Triage apps [Blogpost]
Prof. Steve Field, CQC Chief Inspector of General Practice, 31 January 2019
  • "In September 2018, following legal counsel, it was agreed that CQC should consider triage apps as “ancillary activities” where they are part of a pathway of care. This means that they come under the scope of CQC’s regulations whether done by an individual or electronically; within the provider’s premises or contracted out to a third-party supplier; in independent health or NHS."
  • CQC has published additional prompts to help them look at triage apps on inspections of healthcare services.