6 November 2018

Safety of patient-facing digital symptom checkers

Safety of patient-facing digital symptom checkers
The Lancet 6 November 2018 DOI:https://doi.org/10.1016/S0140-6736(18)32819-8
  • This letter counters the claim from Babylon Health (BBC News 27 June 2018) that it has offered ‘convincing evidence’ that its AI-powered diagnostic and triage system can perform better than doctors. 
  • The researchers conclude that "methodological issues mean that any performance improvement is not proven" and suggest development of up to date guidelines for evaluating symptom checkers based on frameworks in health informatics and mobile health.