26 January 2017

NAO on NHS Ambulance Services

NHS Ambulance Services
National Audit Office 26 January 2017
  • This report examines the reasons behind the rising demand for Ambulance services.
  • Contributing factors include increasing numbers of elderly patients with multiple conditions, an increasing number of alcohol- and mental health-driven issues, the availability of primary care services in the community and how patients seek help.
  • It was noted that each of the 10 ambulance trusts in England has developed its own operating framework, with differences in workforce mix, fleet mix and estate. These differences have contributed to variations and inefficiencies in performance.