Monitor 1 June 2015
- This report examines the role of choice and competition in GP services in the context of driving quality improvement.
- It found that:
- While patients are aware of and value their ability to choose their GP practice most do not access information that would help them choose a GP practice that would best meet their needs.
- Resource constraints appear to restrict providers’ ability to respond to patients’ needs inhibiting providers from setting up new services or expand existing services.
- It concludes that commissioners have an opportunity to improve providers’ ability and incentives to meet patients’ needs such as ensuring that the contract length and renewal conditions are transparent and reflect local circumstances.
