Kings Fund, 6 November 2013
- This toolkit outlines a powerful and proven way of improving patients' experience of services.
- As well as step-by-step guidance, the toolkit includes videos of people who have taken part in experience-based co-design (EBCD) projects. These help bring to life the successes and range of benefits that can result from implementing this type of improvement project.
- The toolkit also includes downloadable resources such as template forms, letters, presentations and other materials, to help you plan and carry out this approach.
