23 May 2013

Lines of defense against poor quality care - Findings of the Francis report

Patient-centred leadership
Kings Fund, 23 May 2013
  • A summary of the main findings of the Francis Inquiry into the failings of care at Mid Staffordshire in relation to NHS leadership and culture. 
  • The report sets out what needs to be done to avoid similar failures in future, focusing on the role of three key 'lines of defence' against poor-quality care: 
    • frontline clinical teams, 
    • the boards leading NHS organisations, and 
    • national organisations responsible for overseeing the commissioning, regulation and provision of care.