- “We firmly believe that the five successful habits that we have identified for improving workforce motivation and productivity can produce better quality at lower cost.” These are:
- strategic focus on value for patients
- empowered professionals
- steering staff performance using outcome measures rather than process and input targets.
- active staff performance management and accountability
- intelligent and systematic application of business and care process re-design
4 October 2012
Value walks - 5 steps to improving staff motivation
Value walks: Successful habits for improving workforce motivation and productivity KPMG, Oct 2012
