Kings Fund, 15 July 2014
- This review of staff engagement and empowerment in the NHS was commissioned by the Minister for Care and Support, Norman Lamb MP
- It found compelling evidence that NHS organisations with high levels of staff engagement – where staff are strongly committed to their work and involved in decision-making – deliver better quality care. These organisations report:
- lower mortality rates
- better patient experience
- lower rates of sickness absence and staff turnover.
