What makes high quality shared decision making?

Key concepts relevant to quality of complex and shared decision-making in health care: A literature review.
Dy SM, Purnell TS.
Soc Sci Med. 2012 Feb;74(4):582-7. Epub 2011 Dec 23

• Key concepts identified included provider competence, trustworthiness, and cultural competence;communication with patients and families; information quality; patient/surrogate competence; and roles and involvement.