Nuffield Trust 30 August 2018
- This briefing, in collaboration with health leaders across the country, reveals opportunities to improve the design of outpatient services and challenges if some services should be delivered in their current form.
- The event focused on three areas: how patients are referred to outpatient services, what happens when they are there, and follow-up care.
- The following overarching principles emerged:
- Outpatient redesign works best when it is focused and led by the clinicians who are delivering it.
- Use data to reinforce new ways of working.
- Renegotiate the tariff locally.
- Design the service based on a thorough understanding of the tasks that need to be done.
