LGA 21 October 2015
- Local authorities are investigating and developing a number of different approaches to meet demand and increase capacity required by the Care Act, in particular around assessments. This briefing sets a number of innovative approaches to managing that demand.
- Responses include: Online self-assessment, Use of community and voluntary groups, Referring to allied professionals, Using ‘community’ or ‘trusted’ assessors, Assessment surgeries or drop in centres, Business process redesign, Strength (asset) based approach training, Web chats and ‘live’ support.
- Annex A In-depth: developing a ‘community assessor’ model
