NHS England, April 2013
- This plan describes an 11 point NHS scorecard which NHS England will introduce for measuring performance of key priorities, focused on receiving direct feedback from patients, their families and NHS staff.
- Satisfied patients
- Motivated, positive NHS staff
- Outcomes Framework – Domain 1 Preventing people from dying prematurely. (Improvement areas 1.1 – 1.7 of the Outcomes Framework )
- Outcomes Framework - Domain 2 Enhancing quality of life for people with long term conditions. (Progress against Improvement areas 2.1 – 2.6 )
- Outcomes Framework – Domain 3 Helping people to recover from episodes of ill health or following injury. (Progress against Improvement areas 3.1 – 3.6 )
- Outcomes Framework – Domain 4 Ensuring that people have a positive experience of care. (Progress against Improvement areas 4.1 – 4.9 )
- Outcomes Framework – Domain 5 Treating and caring for people in a safe environment and protecting them from avoidable harm. (Progress against Improvement areas 5.1 – 5.6 )
- Promoting equality and reducing inequalities in health outcomes
- NHS Constitution
- Becoming an excellent organisation
- High quality financial management
- Builds on earlier plan published Dec 2012
- Appendix 2 is a description of deliverables against key accountabilities across the NHS Mandate
