NHS England, NHS Employers, BMA General Practitioners Committee,. July 2014
- As of 1 December 2014 all GP practices will be required to implement the Family and Friends Test.
- Practices must:
- Provide an opportunity for people who use the practice to give anonymous feedback through the FFT
- Use the standard wording of the FFT question and the responses.
- Include at least one follow up question which allows the opportunity to provide free text.
- Submit data to NHS England each month.
- Publish results locally.
- See the Bedfordshire CCG GP case study here.
