RCGP 18 June 2014
- "Health literacy is needed for patients and the public to understand and act upon health information, to become active and equal partners in co-producing health, and to take control of their health to help to shape health environments and health services for themselves, their families and their communities."
- The report describes the challenges for different groups of healthcare professionals, including commissioners.
- It calls for a five-year plan developed by the RCGP, in partnership with NHS England which includes a recommendation that CCGs consider health literacy approaches by NHS service providers when commissioning services, and development of pilot sites where CCGs can commission health literacy training for patients from adult learning providers, with assessment of the impact of these pilots on patient skills, patient satisfaction with NHS services and their use of NHS services.