Centre for Ageing Better January 2021
- This paper outlines approaches and techniques to carrying out user engagement and co-production activities where traditional face to face methods aren't possible. The paper provides an array of remote engagement methods that organisations and businesses may wish to consider as they plan their research, including phone interviews, journaling, and card activities. With much engagement moving to online delivery, it highlights potential barriers around culture, IT literacy, confidence and trust building and gives examples of how these can be overcome.
