BMC Health Serv Res 20, 815 (2020). https://doi.org/10.1186/s12913-020-05657-w
- A review of the evidence identified 16 change management practices relating to either strategic or operational aspects of telemedicine implementations. The authors suggest that the slow rate of adoption of telemedicine may be due to a piecemeal approach to the change process, and a lack of understanding of how to plan, manage and reinforce change when implementing telemedicine services.
