AXA PPP Healthcare and the Centre for Economics and Business Research (CEBR) July 2020
- This report explores the scope for general practice services to further embrace digitally delivered care and support to patients. It looks at how offering online consultations as a first point of contact could increase efficiencies by reserving face-to-face consultations for those identified as needing them – a message that has been reinforced since the Covid-19 pandemic.