The Strategy Unit April 2020
- Data from the Lloyds Bank (2019) Consumer Digital Index in the UK found that 4.1 million UK adults (8%) have not used the internet within the past three months. The ‘offline profile’ includes many of the protected characteristics eg race, age, sociodemographics and disability.
- Data from the Lloyds Bank (2019) Consumer Digital Index in the UK found that 4.1 million UK adults (8%) have not used the internet within the past three months. The ‘offline profile’ shows:
- 80% are aged 50+
- There is no significant difference between genders
- White people are 50% more likely to be offline compared to Black, Asian or minority ethnic
- (BAME) people
- Three-quarters (76%) are: retired pensioners (36%), unskilled manual workers (16%),
- unemployed/long-term sick (15%), and skilled manual workers (9%)
- 71% have no more than a secondary school education
- Nearly one in two (47%) are from low-income households (medium 16%, high 9%, prefer
- not to say 28%)
- One-third (32%) have a disability
