16 December 2019

Quality improvement in general practice: what do GPs and practice managers think?

Quality improvement in general practice: what do GPs and practice managers think?
Health Foundation December 2019
  • A survey of over 2,300 GPs and 1,400 practice managers across the UK has found that most GPs and practice managers see quality improvement as a core aspect of their work, with 99% reporting undertaking QI activities, and many working collaboratively with neighbouring practices to improve services. However, there are many issues making it difficult to deliver improvement, including high patient demand and staff shortages; demands of other NHS agencies; lack of protected time; and level of improvement capability.