Nuffield Trust 10 September 2018
- A look at five common claims about the use of digital services in the NHS concludes that those likely to continue to have low digital access are people over 75, carers, those over 55 in lower social grades, and people with dementia, stroke and learning disabilities.
- The five issues are:
- Older people don’t use technology
- Digital services are less accessible to people with complex health needs
- Socially excluded people are also digitally excluded
- Ethnic groups are digitally excluded
- Internet access is worse in rural areas
