24 July 2018

Outpatient video consultations are feasible but challenging for the NHS

Outpatient video consultations are feasible but challenging for the NHS
NIHR Signal 24 July 2018
  • Analysis of a high-quality implementation study in a large London NHS trust examining the benefits and challenges of outpatient video consultation in three services: diabetes, antenatal diabetes and in follow-up after cancer surgery in a large NHS trust. 
  • The study concluded that ad hoc Skype appointments seemed valuable to help people manage their diabetes and avoided the need to travel for people recovering from pancreatic cancer surgery. However, only a minority of out-patient appointments were thought clinically appropriate or practical to be conducted via video.
  • Original research Real-World Implementation of Video Outpatient Consultations at Macro, Meso, and Micro Levels: Mixed-Method Study
    J Med Internet Res. 2018 Apr; 20(4): e150. 17 April 2018