4 November 2016

Integrated Support and Assurance Process (ISAP)

Integrated Support and Assurance Process
NHS Improvement, NHS England 4 November 2016
  • A consistent, streamlined process for supporting and assuring the successful delivery of complex contracts.
  • This guidance provides an initial introduction to, and overview of the process ISAP and includes:
    • lessons learnt from past complex contracts
    • key risk management questions for providers, commissioners, NHS Improvement and NHS England
    • the stages of the ISAP
    • when to apply the ISAP
    • how to feedback on the ISAP
    • next steps for those working on complex contracts
  • NHS Improvement will be publishing the full guidance later this year which will include more information on the submissions and evidence expected from commissioners and providers at each stage of the procurement process.