ICF International, Midlands & Lancs CSU Strategy Unit, for Dudley CCG, 20 September 2016
- The brief was to:
- Gather learning from analogous examples of outcomes-based commissioning about how to define and measure person-centred outcomes and experiences, and any issues and challenges associated with this.
- Define the ‘outcomes’ and ‘experiences’ that are most relevant to the MCP and most valued by service users and the public.
- Review tools and approaches for capturing person-centred outcomes and experiences, mapping these against the findings from 2. above, to produce recommendations for the MCP contract.
