IHI May 2016
- "The key to sustaining improvement [in health care organizations] is to focus on the daily work of frontline managers , supported by a high-performance management system that prescribes standard tasks and responsibilities for managers at all levels of the organization."
- This white paper presents
- a framework that health care organizations can use to sustain improvements in the safety, effectiveness, and efficiency of patient care.
- key drivers at the front line
- lessons from the field
- Case examples that describe three US health care organizations’ approaches to testing and implementing management standard work
- Appendices with additional guidance for organizations seeking to implement these practices
- (Free registration required)
