1 February 2015

How to build QI capability at scale - case studies

Building the foundations for improvement: How five UK trusts built quality improvement capability at scale within their organisations.
Health Foundation,  February 2015
  • This report examines the improvement capability building approaches taken by five health and social care trusts across the UK - 
    • East London NHS Foundation Trust
    • Royal Devon and Exeter NHS Foundation Trust
    • Salford Royal NHS Foundation Trust
    • Sheffield Teaching Hospitals NHS Foundation Trust
    • South Eastern Health and Social Care Trust 
  • The report makes it clear that you can’t drive and sustain improvement across an organisation unless you have a process in place to develop the improvement knowledge and skills of clinicians and managers across health and social care.
  • Key lessons for providers include
    • Getting early board-level support is essential for any provider organisation considering building improvement capability at scale
    • Provider organisations need to think carefully about how they will fund improvement capability programmes
    • Provider organisations need to find ways of freeing up staff time to take part in training programmes
    • Commissioners need to do more to support organisations developing improvement capability building programmes
    • Arm’s length bodies need to give organisations the time and space to develop and embed their quality improvement programmes
  • The report includes a checklist of points for provider organisations to consider before planning, designing and delivering an improvement capability building programme.