Monitor, April 2013
- Guidance for boards of NHS provider organisations to enable them to perform their role in improving health services for patients.
- Based on the three dimensions of quality identified by Lord Darzi: clinical effectiveness, patient safety and patient experience and helps trusts to measure themselves against Monitor's Quality Governance Framework
- This guidance also covers some practical steps that boards can undertake, and concludes with a list of questions boards may want to ask themselves to assess how well they are doing.