21 December 2016

What should good quality look like?

Shared commitment to quality
National Quality Board, 21 December 2016
  • This document sets out a Shared Commitment to Quality from leaders in national organisations responsible for overseeing quality across the NHS, public health and social care. It provides a nationally agreed definition of quality and is intended as a guide for professionals leading work to improve care in their areas. 
  • Contents:
    • The quality challenge
    • A single shared view of quality - includes an outline of what shared quality looks like for different stakeholders
      • "Commissioners and funders should be supported by clear national guidelines, policy and priorities on quality, and understand how they make best use of tools and support to commission services. This shared definition of quality should support you at all stages of the commissioning cycle, from strategic planning , through procurement, to how you monitor and support service improvement. Your understanding and measurement of quality should align better with providers, regulators and national policy, reducing burdens and improving clarity on what needs to be done."
    • National priorities
    • Seven steps to improve quality 
      • Setting clear direction and priorities based on evidence
      • Bringing clarity to quality
      • Measuring and publishing quality
      • Recognising and rewarding quality
      • Maintaining and safeguarding quality
      • Building capability
      • Staying ahead, by developing research, innovation and planning to provide progressive, high-quality care 
    • Policy/Resource list